At Value Harbor, we are committed to delivering your home décor items safely, efficiently, and at an affordable cost. Please review our shipping policy below to understand how we handle and process orders.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Time
We currently ship within the United States. Estimated delivery times are as follows:
Standard Shipping: 5–10 business days
Expedited Shipping: 3–5 business days (if available at checkout)
Please note that delivery times are estimates and may vary depending on your location, carrier delays, or unforeseen circumstances.
Shipping Rates
Shipping fees are calculated at checkout based on your location and the size/weight of your order. From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.
Shipping Address Accuracy
Please ensure that your shipping address is correct at the time of purchase. Value Harbor is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us as soon as possible at valueharbor@outlook.com or call us at 539-201-8964. We will work with the shipping carrier to resolve the issue and assist you with a replacement or solution when applicable.
Order Delays
While we strive to deliver all orders on time, delays may occur due to high demand, weather conditions, or carrier issues. We appreciate your patience and understanding in such situations.
International Shipping
At this time, we do not offer international shipping. We currently ship only within the United States.
If you have any questions about your order or our shipping process, feel free to reach out to our support team. We’re always happy to help!
Thank you for shopping with Value Harbor.
